spinaim Privacy Policy
Your privacy matters to us. This Privacy Policy explains exactly what personal data spinaim collects, why we collect it, how we use it, and the rights you have over your information as a player in the Philippines.
Your Data, Your Rights
How spinaim Protects Your Privacy
spinaim is committed to handling your personal information with transparency and care, in line with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). Here are the key pillars of our approach.
256-bit SSL Encryption
All data transmitted between your device and spinaim's servers is protected with industry-standard 256-bit SSL encryption. Your login credentials, payment details, and personal information are secured at every step of the connection.
You Control Your Data
Under the Philippine Data Privacy Act, you have the right to access, correct, object to, and request the erasure of your personal data held by spinaim. Submit a request at any time through your account dashboard or by contacting our support team directly.
No Data Sold to Third Parties
spinaim does not sell, rent, or trade your personal data to external marketers or advertisers. Any data sharing with third parties is strictly limited to what is necessary for platform operations, payment processing, and regulatory compliance.
Regulatory Compliance
spinaim processes personal data in accordance with the Philippine Data Privacy Act of 2012, its Implementing Rules and Regulations, and applicable PAGCOR requirements. Our data processing practices are reviewed regularly to ensure ongoing compliance.
Defined Retention Periods
spinaim retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Philippine law — including AMLA record-keeping obligations. Once the retention period lapses, your data is securely deleted or anonymised.
Breach Notification
In the unlikely event of a personal data breach that poses a real risk of serious harm to you, spinaim will notify the National Privacy Commission (NPC) and affected players within 72 hours of becoming aware of the breach, in line with NPC Circular requirements.
This Privacy Policy describes how spinaim ("spinaim", "we", "our", or "us") collects, uses, stores, discloses, and protects the personal information of individuals ("you", "your", or "player") who access or use the spinaim online gaming platform available at spinaim.net. This Policy applies to all spinaim services including our website, games, mobile experience, customer support channels, and promotional activities.
By registering a spinaim account or continuing to use the spinaim platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must discontinue use of the spinaim platform immediately.
Philippine Data Privacy Act: spinaim is committed to full compliance with Republic Act No. 10173, the Data Privacy Act of 2012, and its Implementing Rules and Regulations. This Policy has been prepared in accordance with the requirements set by the National Privacy Commission of the Philippines.
1. Who We Are
spinaim is an online gaming platform operated for the benefit of Filipino players, offering casino games, bingo, slots, fishing games, sports betting, and live dealer tables accessible via spinaim.net. spinaim operates in accordance with applicable Philippine gaming regulations and is committed to responsible, transparent, and fair gaming for all registered players.
For all matters relating to your personal data and the exercise of your privacy rights, spinaim acts as the Personal Information Controller (PIC) as defined under the Philippine Data Privacy Act of 2012. Our designated Data Protection Officer (DPO) can be reached at [email protected] for all privacy-related enquiries.
spinaim has registered its data processing activities with the National Privacy Commission (NPC) as required under NPC Circular 16-01 and applicable registration rules for personal information controllers operating in the Philippines.
2. Personal Data We Collect
spinaim collects personal data necessary to provide you with a safe, compliant, and enjoyable online gaming experience. The categories of personal data we collect include the following:
- Full legal name as it appears on a government-issued Philippine ID;
- Date of birth (to verify that you meet the 21+ age requirement);
- Residential address in the Philippines (barangay, city/municipality, province);
- Valid email address and Philippine mobile number;
- Scanned copies or photos of government-issued identification documents (e.g., PhilSys National ID, passport, driver's licence, UMID, SSS ID, PRC ID) submitted for KYC verification.
- Payment method details (GCash account number, PayMaya account, bank account details for BPI, BDO, Metrobank, or card details for Visa/Mastercard);
- Deposit and withdrawal transaction records including amounts, timestamps, and reference numbers;
- Source-of-funds documentation where required for large transactions under AMLA compliance procedures.
- Username, encrypted password, and account registration details;
- Game history, betting records, wager amounts, session durations, and win/loss records;
- Bonus and promotional activity, including bonus claims and wagering progress;
- Responsible gaming settings and limit preferences you have configured;
- Customer support interactions, complaint records, and correspondence with spinaim staff.
- IP address and approximate geolocation data at the time of login and transactions;
- Device type, operating system, browser type and version;
- Session cookies, login timestamps, and platform navigation data;
- Error logs and performance data used to diagnose and resolve technical issues.
Sensitive Personal Information: Certain data collected by spinaim — including government-issued ID numbers, financial account details, and source-of-funds documentation — qualifies as sensitive personal information under the Philippine Data Privacy Act. spinaim applies enhanced security measures and stricter access controls to all sensitive personal information it processes.
3. How We Collect Your Data
spinaim collects your personal data through the following methods:
- Directly from you — when you register a spinaim account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion;
- Automatically — through cookies, session logs, and technical tracking tools when you visit spinaim.net or use the spinaim platform, as described further in Section 7 of this Policy;
- From third-party payment providers — GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, PESONet, Coins.ph, Visa, and Mastercard may share transaction confirmation data with spinaim to process deposits and withdrawals;
- From identity verification service providers — spinaim may use accredited third-party KYC providers to assist in verifying the authenticity of identity documents submitted by players;
- From fraud prevention services — spinaim works with licensed anti-fraud and AML screening providers who may supply risk scores or flagging information associated with your account activity.
4. How We Use Your Personal Data
spinaim uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and identity verification (KYC) | Name, date of birth, address, ID documents, contact details |
| Processing deposits and withdrawals | Financial information, payment method details, transaction records |
| Providing and improving game services | Gaming activity data, session data, device and technical data |
| Customer support and complaint resolution | Contact details, account data, support correspondence |
| Fraud detection, AML compliance, and regulatory reporting | Identity data, financial data, transaction history, IP and device data |
| Responsible gaming monitoring and intervention | Gaming activity data, session duration, self-exclusion preferences |
| Sending account-related notices and security alerts | Email address, mobile number |
| Sending promotional communications (where you have consented) | Email address, mobile number, account preferences |
| Platform security and abuse prevention | IP address, device data, login history, gaming activity |
spinaim will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your separate consent or as otherwise permitted by Philippine law.
5. Legal Basis for Processing
spinaim processes your personal data on the following legal bases as recognised under the Philippine Data Privacy Act of 2012:
- Contractual necessity: Processing is necessary to fulfil the spinaim account agreement, including verifying your identity, processing your financial transactions, and providing access to games;
- Legal obligation: Processing is required to comply with mandatory obligations under Philippine law, including the Anti-Money Laundering Act (AMLA), PAGCOR regulatory requirements, and NPC data handling rules;
- Legitimate interest: Processing is carried out to further spinaim's legitimate interests in fraud prevention, platform security, responsible gaming monitoring, and business analytics — provided such interests are not overridden by your rights and freedoms;
- Consent: For processing activities not covered by the above bases — including direct marketing communications — spinaim relies on your freely given, specific, and informed consent, which you may withdraw at any time.
Withdrawing Consent: Where spinaim processes your data based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent for marketing communications, update your preferences in your spinaim account settings or contact us at [email protected].
6. Sharing Your Personal Data
spinaim does not sell your personal data to third parties. We share your personal data only in the limited circumstances described below, and only to the extent necessary for the specified purpose:
To facilitate your deposits and withdrawals, spinaim shares necessary transaction data with your chosen payment provider — GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, PESONet, Coins.ph, Visa, or Mastercard. These providers process your payment data under their own privacy policies and applicable Philippine financial regulations.
spinaim uses accredited third-party KYC and identity verification service providers to assist with the verification of player identity documents. These providers are contractually bound to process your data solely for the purposes of verification and to maintain appropriate security standards.
spinaim is required by Philippine law to disclose personal data to regulatory bodies and law enforcement authorities in certain circumstances, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and courts of competent jurisdiction. Such disclosures are made only to the extent required by law.
spinaim's platform is supported by third-party technology infrastructure providers, including cloud hosting services and game content suppliers. These providers have access to your data only as necessary to deliver their contracted services and are bound by data processing agreements that require them to maintain appropriate security and confidentiality.
In the event of a merger, acquisition, or sale of all or part of spinaim's business, your personal data may be transferred to the acquiring entity as part of that transaction. spinaim will notify you of any such transfer and the applicable privacy terms before your data is subject to a materially different privacy policy.
7. Cookies and Tracking Technologies
spinaim uses cookies and similar tracking technologies on spinaim.net to deliver a functional, personalised, and secure gaming experience. This section explains what cookies we use, why we use them, and how you can manage your cookie preferences.
- Strictly necessary cookies: Required for core platform functionality, including maintaining your login session, storing your language preference, and keeping your game session active. These cookies cannot be disabled without impairing platform functionality;
- Performance and analytics cookies: Used to collect aggregated, anonymised data about how players use spinaim.net — including which pages are visited most frequently and how players navigate through the site. This data helps spinaim improve the platform experience;
- Functional cookies: Allow spinaim to remember your preferences, such as your preferred payment method and responsible gaming settings, to personalise your experience on return visits;
- Security cookies: Used to detect and prevent fraudulent activity, including login anomalies, bot activity, and account takeover attempts.
You can manage your cookie preferences at any time by adjusting your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the spinaim platform. Refer to your browser's help documentation for instructions on managing cookies.
No Third-Party Advertising Cookies: spinaim does not use third-party advertising cookies or cross-site tracking technologies that would allow external advertisers to build profiles of your browsing behaviour across other websites.
8. Data Security
spinaim implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction:
- 256-bit SSL/TLS encryption for all data transmitted between your device and spinaim's servers;
- Encrypted storage of sensitive personal data, including identity documents, financial records, and account credentials, using AES-256 encryption at rest;
- Role-based access controls limiting access to personal data to only those spinaim staff members who require it to perform their job functions;
- Two-factor authentication (2FA) available for all player accounts, and mandatory for spinaim staff accounts;
- Regular security audits and penetration testing of the spinaim platform infrastructure;
- Automated fraud detection systems that monitor account activity for suspicious patterns in real time;
- Staff training on data protection obligations, phishing awareness, and secure handling of personal data.
While spinaim takes all reasonable precautions to protect your data, no online system can guarantee absolute security. You play an important role in keeping your account secure by using a strong unique password, enabling 2FA, and promptly reporting any suspected unauthorised access to [email protected].
9. Data Retention
spinaim retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and KYC identity documents | Duration of account plus 5 years after account closure (AMLA requirement) |
| Financial transaction records | 5 years from date of transaction (AMLA requirement) |
| Gaming activity and betting records | 3 years from date of activity |
| Customer support correspondence | 3 years from date of last interaction |
| Marketing consent records | Until consent is withdrawn, plus 1 year |
| Security and fraud logs | 2 years from date of event |
| Cookie and session data | As specified in individual cookie settings (typically 30 days to 12 months) |
Upon expiry of the applicable retention period, spinaim will securely delete or anonymise your personal data. Where anonymisation is not technically feasible, your data will be rendered inaccessible and scheduled for secure deletion at the earliest practicable opportunity.
10. Your Data Privacy Rights
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by spinaim:
- Right to be Informed: You have the right to be informed about how your personal data is collected, processed, and used — which is the primary purpose of this Privacy Policy;
- Right to Access: You may request a copy of the personal data that spinaim holds about you, together with information about how it is being processed;
- Right to Rectification: You may request that spinaim correct any inaccurate or incomplete personal data it holds about you. Minor corrections (such as email address updates) can be made directly within your spinaim account settings;
- Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to spinaim's legal obligations to retain certain records under AMLA and PAGCOR regulations;
- Right to Object: You may object to the processing of your personal data on grounds of legitimate interest, including objecting to the use of your data for direct marketing purposes;
- Right to Data Portability: Where technically feasible, you may request that spinaim provide your personal data in a structured, commonly used, and machine-readable format;
- Right to Damages: You have the right to claim compensation for any actual or potential damages suffered as a result of spinaim's violation of your data privacy rights under RA 10173.
How to Exercise Your Rights: To submit a data privacy request, contact spinaim's Data Protection Officer at [email protected] with the subject line "Data Privacy Request". spinaim will acknowledge your request within five (5) business days and aims to fulfil all valid requests within fifteen (15) business days. Complex or voluminous requests may take longer, in which case spinaim will notify you of the expected timeframe.
If you believe that spinaim has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.
11. Children's Privacy
The spinaim platform is strictly for adults aged 21 years and above, in accordance with the minimum legal age for casino-style gambling under applicable Philippine regulations. spinaim does not knowingly collect personal data from individuals under the age of 21.
Where spinaim becomes aware that a minor has registered an account or provided personal data in connection with a spinaim account, spinaim will immediately suspend the account, delete the associated personal data, and refund any deposits made, in accordance with applicable law.
Parents and Guardians: If you believe your child under the age of 21 has accessed or registered with spinaim, please contact us immediately at [email protected]. We take the protection of minors very seriously and will act promptly on any such report. Consider using parental control software to restrict access to online gaming sites on shared or family devices.
12. Cross-Border Data Transfers
The spinaim platform is primarily operated within the Philippines, and the majority of data processing activities take place in Philippine-based infrastructure. However, certain third-party service providers engaged by spinaim — including cloud infrastructure providers, game content suppliers, and KYC verification services — may process your personal data on servers located outside the Philippines.
Where spinaim transfers your personal data outside the Philippines, we ensure that adequate safeguards are in place to protect your data in accordance with the requirements of the Philippine Data Privacy Act. These safeguards may include:
- Contractual clauses requiring the recipient to apply data protection standards equivalent to those under Philippine law;
- Transfers to jurisdictions recognised by the National Privacy Commission as providing adequate levels of data protection;
- Binding corporate rules applicable across the service provider's global operations.
You may request further information about the specific safeguards applied to cross-border transfers of your personal data by contacting spinaim's Data Protection Officer at [email protected].
13. Changes to This Privacy Policy
spinaim reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC regulatory guidance. When material changes are made, spinaim will notify registered players via email to the address associated with their account and will update the "Last Updated" date at the top of this page.
Continued use of the spinaim platform after the effective date of a revised Privacy Policy constitutes your acknowledgement and acceptance of the updated terms. spinaim encourages all players to review this page periodically to stay informed about how their personal data is handled.
Where any amendment to this Policy materially affects your rights or the way spinaim processes your sensitive personal information, spinaim will seek your fresh consent before applying the updated processing terms to your account, where consent is the applicable legal basis.
14. Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or the way spinaim handles your personal data, please reach out to our Data Protection Officer:
- Email: [email protected]
- Subject Line: Data Privacy Request / Privacy Policy Enquiry
- Response Time: spinaim aims to acknowledge all privacy-related enquiries within 5 business days and resolve them within 15 business days
- Live Chat: Available 24/7 for registered spinaim players through your account dashboard
If you wish to escalate a complaint that has not been satisfactorily resolved by spinaim, you may contact the National Privacy Commission of the Philippines, which oversees the enforcement of RA 10173 and handles data privacy complaints from Philippine residents.
This Privacy Policy was last reviewed and updated in January 2026. spinaim is dedicated to maintaining the trust of Filipino players through transparent, responsible, and compliant data handling practices. Salamat for choosing spinaim — we value your privacy as much as you do.
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